Business and service scope.
Last updated: 7 May 2026.
BusinessBali Trip PointOperated by PT AURA AGENT AGENCY, NIB 2105260050389, NPWP 1000000009571170.
ServiceInformation and reservation supportWe help customers request, compare, and coordinate tours, transport, boat tickets, activities, private trips, and related travel services.
SuppliersThird-party operatorsMany services are provided by boat operators, drivers, activity operators, attractions, dive centers, and other partners. Their own terms may apply.
PricesStarting pricesWebsite prices are starting references. Final totals depend on date, route, pickup area, availability, guest count, supplier terms, and weather.
ConfirmationBefore paymentA booking is considered confirmed only after final details and payment instructions are accepted through our official contact channel.
PaymentConfirmed before paymentAfter the manager confirms availability, service, date, inclusions, supplier rules and final IDR total, domestic Indonesian payment can be made by IDR bank transfer to the PT Aura BRI account. Cash in IDR is possible only when individually arranged and confirmed. Other currencies or payment methods require manager confirmation.
Customer responsibilities.
Please send accurate details before we confirm a booking.
Travel detailsRequiredDate, route, pickup area, guest count, children ages, luggage, and any timing limits.
SafetyRequiredCustomers must follow supplier safety instructions for boats, diving, snorkeling, rafting, ATV, enduro, volcano hikes, and water activities.
Arrival timeRequiredCustomers must arrive at the agreed pickup point, meeting point, pier, or check-in point on time.
DocumentsIf requestedSome services may require ID, certification, insurance information, health declarations, or age/weight confirmation.
Need help?
Message us before paying for the wrong route.
Boat tickets, island routes, and activity schedules can change. We confirm the practical details before payment.